CG FinTech provides a transparent, efficient, and user-centric trading environment designed for both novice and experienced traders. Below is a detailed overview of our market hours, execution model, and core trading features.
Forex Trading Hours
The Forex market operates 24 hours a day, five days a week, providing global flexibility. All times are based on the MT4 server time (GMT+3).
Monday: 00:00 – 24:00 (Continuous trading from the market open).
Tuesday to Thursday: 24-hour continuous trading.
Friday: 00:00 – 23:58 (Market closes briefly for the weekend).
Note: Trading hours are subject to change without notice due to liquidity provider adjustments or extreme market conditions.
Our Execution Model: No Dealing Desk (NDD)
We operate as a No Dealing Desk (NDD) broker. This means all trading processes are fully automated, ensuring a fair and professional environment.
Direct Order Execution: Orders are sent directly to liquidity providers for maximum speed.
Full Transparency: No intermediaries modify or delay your trades.
No Conflict of Interest: We do not trade against our clients; your integrity is our priority.
Key Trading Features & Benefits
CG FinTech offers a range of competitive features designed to maximize your return potential and enhance your trading experience:
- Competitive Spreads: Low spreads starting from 0.1 pips to help reduce trading costs.
- Fast Execution: Minimize delays even in fast-moving and highly volatile market conditions.
- Smooth Financial Transactions: Enjoy instant deposits and timely withdrawals (usually processed within one business day).
- No Restrictions: No trading restrictions or requotes, ensuring stable conditions for all trading strategies.
Trade Size Specifications
We offer flexibility for various trading styles, from micro-investing to institutional-level positions:
| Feature | Specification |
|---|---|
| Minimum Trade Size | 0.01 lot |
| Maximum Trade Size | 100 lots |
Understanding Market Slippage
In fast-moving markets, particularly during major news announcements, the execution price may differ slightly from the requested price. This is a natural market occurrence known as slippage.
Positive Slippage: Your trade is executed at a better price than requested.
Negative Slippage: Your trade is executed at a less favorable price due to rapid price changes.
Troubleshooting: Account or Transaction Issues
If you find that your account cannot be traded or your transactions appear disabled, our team is here to help. To resolve these matters promptly:
Please reach out to our support team at support.en@cgtrade.com. To enable us to assist you more effectively, please provide the following:
Your registered email address.
A screenshot clearly illustrating the issue or error message you are experiencing.
We are dedicated to investigating these matters thoroughly with the appropriate departments and will keep you informed of any updates.